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Case studies

Work that moved the numbers

Most of our clients are under NDA, so we describe them by industry and stage. Happy to put you in touch with references after a first call.

FintechSeries A lending startup · 7 months

A lending platform rebuilt without stopping the business

Challenge

Loan approvals took three days, the codebase was owned by one departed contractor and every release broke something.

What we did

We mapped the domain, carved out decisioning and payments as separate services and moved traffic over in six controlled steps.

loan decision time, down from 3 days
4 min
more releases per month
12×
hours of downtime during migration
0
Product engineeringCloud & DevOpsTypeScriptNode.jsPostgreSQLAWSTerraform
HealthcareHealthcare SaaS company · 5 months

Scheduling app that clinics adopted in a week

Challenge

Clinics were juggling phone calls, paper and a legacy desktop tool. Earlier attempts failed because staff refused to switch.

What we did

A two-week discovery with front-desk teams, then a web app and native mobile apps built around their actual day, with HL7/FHIR integration.

no-show rate
−38%
average clinic onboarding
6 days
App Store rating
4.8
Product discovery & designProduct engineeringReactReact NativePythonFHIRGoogle Cloud
LogisticsFreight logistics platform · 4 months

Cloud costs down by a third, on-call finally quiet

Challenge

A growing cloud bill nobody could explain, nightly incidents and manual deployments that took half a day.

What we did

Infrastructure as code, right-sized workloads, autoscaling and SLO-based alerting with runbooks handed over to the in-house team.

monthly cloud spend
−34%
uptime over 12 months
99.95%
from merge to production
15 min
Cloud & DevOpsAWSKubernetesTerraformDatadogGitHub Actions
SaaSB2B software vendor · 6 weeks pilot + 3 months

An AI assistant that resolves support tickets with sources

Challenge

Support queues doubled after a product launch and answers were scattered across five knowledge bases.

What we did

An assistant that drafts answers with citations, an evaluation set of 600 real tickets and a human approval step for every reply.

tickets resolved on first reply
46%
median response time
−9 h
average cost per answer
$0.02
AI integrationClaudePythonpgvectorZendesk APIAWS
“They took a half-built platform from another vendor, stabilised it in a month and shipped the features our investors were waiting for. Calm, senior, no drama.”
Head of Product · Series A fintech, London
“The first team we have worked with that pushed back on scope with numbers, not opinions. We launched two months earlier than planned.”
Founder & CEO · Healthcare SaaS, Berlin
“Our cloud bill went down by a third and on-call went quiet. They documented everything, so our own team owns it now.”
VP Engineering · Logistics platform, Toronto
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